Grievance Process

Rusk ISD utilizes a three-level process for addressing formal complaints / grievances. This process is outlined in detail in Board Policy FNG (Legal) and (Local) as well as GF (Legal) and (Local)

The summary below is only intended as a summary of the complaint process as outlined in FNG (Legal) and (Local) as well as GF (Legal) and (Local). The summary is offered as a convenience and does not constitute policy.

Please try to solve the issue informally by discussing it first with the teacher, department head, or relevant campus administrator. Almost all matters in Rusk ISD are resolved at this level. We want to work with individuals to solve issues in a direct and timely manner.

Level One

• Must be submitted within 15 days of the incidence or action
• Addressed to the lowest level administrator with authority (often the campus principal)
• Submit Level One form in person to the campus or by emailing the campus principal:
  GW Bradford Primary: misti.owens@ruskisd.net,
  Elementary: ashley.oliver@ruskisd.net,
  Intermediate: karli.sitton@ruskisd.net,
  Junior High: anthony.garner@ruskisd.net,
  High School: jonluna@ruskisd.net 
   
• Student/Parent Complaint- Level 1
• Public Complaint- Level 1 
   

Level Two

• If parent/student/public did not receive the relief requested in Level One, they may request an appeal with the Superintendent.
• Must be submitted within 10 day of Level One decision/action.
• Submit Level One form in person at the Rusk ISD Administration Building or by emailing a copy to ruskisd@ruskisd.net 
   
• Student/Parent Complaint- Level 2
• Public Complaint- Level 2 
   

Level Three

• If parent/student/public did not receive the relief request in Level Two, they may request to appeal the decision to the Board.
• Must be submitted within 10 days of Level Two decision/action.
• Submit Level Three form by hand to the Rusk ISD Administration Building or by emailing risd.schoolboard@ruskisd.net 
   
• Student Parent Complaint- Level 3
• Public Complaint - Level 3